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Start by adding a client from the dashboard, set your availability in Appointments, and schedule a session. Invite team members if you work with others. Google Calendar synchronization and Stripe Connect for online client invoice payments can be connected later; neither is required to create clients or manage your calendar.

Gmail sending and inbox access are not currently available. The Google integration supports Calendar synchronization with your primary owned calendar. Open Settings > Integrations to connect Google Calendar; NuviaMy uses OAuth and never stores your Google password.

A practice owner or admin completes Stripe Connect onboarding in Profile Settings. Clients can then pay eligible invoices from the portal and Stripe routes the funds to the practice account.

Open Settings > Team and invite the member. NuviaMy sends a one-time account setup link through its transactional email service. The recipient chooses their own password; do not share passwords through support.

Active owners, admins, and therapists count as billable users. Client portal users and deactivated staff do not count.

Use Forgot your password on the sign-in page. NuviaMy sends a one-time reset link to the account email.

Google Drive export is not currently available. Use the authorized document and practice export tools in NuviaMy, and handle downloaded records securely.

Sign in to your practice account and use Contact support. Follow the conversation in My support requests; emails contain only generic update notices. Include the page and a short description, without client names, clinical notes, passwords or payment card details. Patients should contact their treating practice through the patient portal.